RETURNS

Returning an item can sometimes be a hassle, but at L'UMORE Signature, we strive to make the process as simple and straightforward as possible. We understand that sometimes things just don't work out, and we want to ensure that you are completely satisfied with your purchase.

When it comes to returns, we have a few guidelines that we ask our customers to follow:

1. Timeframe: We accept returns within 7 days of the purchase date. Please make sure to initiate the return process within this timeframe to be eligible for a refund or exchange.

2. Condition: The item must be in its original condition, unworn, and with all tags attached. We cannot accept returns for items that have been damaged, altered, or washed.

3. Proof of Purchase: Please include a copy of your order confirmation or packing slip with your return. This will help us process your return more efficiently.

4. Return Shipping: The customer is responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Once we receive your return, our team will inspect the item to ensure that it meets our return guidelines. If everything checks out, we will issue a refund to your original form of payment or process an exchange, depending on your preference.

If you have any questions or need assistance with your return, please don't hesitate to reach out to our customer support team. We are here to help and want to make sure that you have a positive shopping experience with us.

Thank you for choosing L'UMORE Signature. We appreciate your business and look forward to serving you again in the future.